FAQs

FAQs - Shares and other Securities

• I. On KYC Compliance
  • How can I make my folio KYC Compliant?

    We would like to draw your attention to SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026, issued by SEBI, on Common and Simplified Norms for processing Investor’s Service Request by RTAs. SEBI vide this Circular has mandated the furnishing of PAN Linked with Aadhar, Address with PIN code, Mobile No., Bank Account details, Specimen Signature, (Email address and Nomination are optional). RTAs shall not process any service requests or complaints received from the holder(s)/claimant(s), till PAN, KYC documents/details are received”.

    SEBI vide Master Circular No. SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026, has mandated the furnishing of PAN, Address with Pin code, Email address (optional), Mobile No., Bank Account details, Specimen Signature by holders of physical securities.

    The security holders whose folios do not have PAN, Contact Details, Bank Account details and specimen signature updated, shall be eligible:
       a. To lodge grievance or avail of any service request from RTA only after furnishing PAN and KYC details.
       b. Any Payment including dividend, interest or redemption payment in respect of folios, only through electronic mode with effect from April 01, 2024. An intimation shall be sent by the listed company to security holder that such payment is due and shall be made electronically only upon complying with the requirements stated in para 19.1 and 19.2 of SEBI Master Circular. Hence in case the folio is non-KYC complaint the dividend/ Interest/ Redemption shall not be released unless the folio becomes KYC Compliant.
    

    The relevant Forms for registering/changing KYC details and Nomination, viz. Form ISR-1 , Form ISR-2, Form ISR-3 to opt-out (optional), Form SH-13, Form SH-14 as well as the SEBI circulars are available on our website at https://in.mpms.mufg.com -> KYC-Formats In order to make the folio KYC compliant, the holder is required to submit the duly completed Forms along with supporting documents as indicated therein.

    Please note that vide SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026, and (vide Gazette Notification no. SEBI /LAD-NRO/GN/2022/66 dated 24.01. 2022) that ‘listed companies shall henceforth issue the securities in dematerialized form only’ while processing requests for:
       1. Issue of duplicate securities certificate
       2. Claim from Unclaimed Suspense Account
       3. Renewal / Exchange of securities certificate
       4. Endorsement
       5. Sub-division / Splitting of securities certificate
       6. Consolidation of securities certificates / folios
       7. Transposition
       8. Transmission
    
    For Investor Request covered by serial Nos 1 to 7, the holder(s) are requested to submit viz. Form ISR-1, along with viz. Form ISR-4
    
    For Transmission request as per serial no 8, Legal Heirs(s)/Claimants should submit [Form ISR-5]. Along with Form ISR-5, As per Serial III of FAQs. kindly download [ Annexure-16 ].
    
    For ease of reference download the Ready Recokner and Operational Guide.

• II. On Transfer
  • Can I transfer physical securities to my name?

    Please note that as per SEBI circular dated 27th March 2019, w.e.f. April 01, 2019 fresh requests for effecting transfer of securities shall not be processed unless the securities are held in dematerialized form with a depository.

    SEBI issued Circular dated July 2, 2025, as part of Ease of Doing Investment has introduced Special Window of Transfer Requests of Physical Shares.

    Since this is an extension of the earlier window which closed on 31 March 2021, SEBI Circulars dated 6 November 2018, 2 December 2020 and SEBI Master Circular dated 23 June 2025 would be applicable.

    Special Window for Application: Open from February 05, 2026, to February 4, 2027

    Who can apply?
    - Investors whose transfer deeds were lodged prior to the deadline of April 1, 2019 which were rejected / returned / not attended due to deficiency in the documents / processes / or otherwise.
    - Including requests that are pending with the listed company / RTA as on date of the circular – 2nd July 2025 This special window was earlier closed on January 6, 2026.

    Pursuant to SEBI circular dated 30.01.2026, a special Window for transfer and dematerialisation of physical securities was again opened from February 05, 2026, to February 4, 2027, for investors who missed the deadline of March 31, 2021.

    The special window shall also be available for such transfer requests which were submitted earlier and were rejected/returned/not attended to due to deficiency in the documents/process/or otherwise.

    The securities so transferred shall be mandatorily credited to the transferee only in demat mode and shall be under lock-in for a period of one year from the date of registration of transfer. Such securities shall not be transferred/lien-marked/pledged during the said lock-in period.

    Execution Date of Transfer Deed	Lodged for transfer before April 01, 2019?	Original Security Certificate Available?	Eligible to lodge in the current window?
    Before April 01, 2019	No (it is fresh lodgement)	Yes	✔
    Before April 01, 2019	Yes (it was rejected/ returned earlier)	Yes	✔
    Before April 01, 2019	Yes	No	✘
    Before April 01, 2019	No	No	✘

    In case of death of transferee as per the executed transfer deed, legal heir(s) can claim the securities with all required documents as per the specified transmission procedure.

    After the transfer, if a fraud is detected during the one-year lock-in period, the lock-in shall continue on the related securities till further intimation. In such cases, securities so locked-in shall be released only in favour of the claimant as per order from competent court for release of securities.

    As per SEBI Circular dated 30.01.2026 - Conditions to be fulfilled by the investor/transferee:

    The transferee shall be mandatorily required to submit the following documents:
       a. Original security certificate(s);
       b. Transfer deed executed prior to April 01, 2019;
       c. Proof of purchase by transferee, as may be available;
       d. KYC documents of the transferee (as per ISR forms);
       e. Latest Client Master List (‘CML’), not older than 2 months, of the demat account of the transferee, duly attested by the Depository Participant; and
       f. Undertaking cum Indemnity as per the format at Annexure-A.

    Cases involving disputes between transferor and transferee will not be considered in this window and may be settled by transferor and transferee through court/NCLT process.
    Further, securities which have been transferred to Investor Education and Protection Fund (IEPF) shall not be considered under this window for processing.
    In case of securities of unlisted private limited companies, transfer can be affected for which you need to :
       1. Submit duly executed Form SH-4.
       2. Submit original certificates for the securities
       3. Attach self- attested copy of the PAN Card of the transferor(s) as well as of the transferee(s)
       4. Frank / affix stamp duty on the Form SH-4 @ ____% as applicable of the market value or the consideration amount (whichever is higher). Calculation of market value of the securities must be as on the execution date mentioned on the Form SH-4.
    

    In case of debentures / bonds, where the market value is not available, stamp duty is to be calculated on the face value of the securities being transferred.

    For securities held in electronic form, please contact your depository participant.

• III. On Name Deletion & Transmission
  • If the holding is in joint names and either of the holders is deceased, what is the procedure for Name deletion?

    For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, please submit the following: -
       1. Application Form for Name Deletion duly completed and signed by the surviving holder(s) as per the specimen signature(s) recorded with the Company.
       2. Original death certificate or copy of death certificate, attested by the survivor subject to verification with the original (only in case of in person verification) or copy of death certificate, duly attested by a Notary Public or by a Gazetted Officer. Attestation by Notary Public / Gazetted Officer should mention their name, full address, registration number and affix their seal, Notarial Fee stamps, as applicable.
       3. Self-attested copy of the PAN Card of the surviving holder(s), issued by the Income Tax Department.
       4. Original security certificate(s).
       5. Duly completed Form ISR-1, Form SH-13 / , Form ISR-3 to opt-out (optional), and [Form ISR-4 ]

    Important points to be noted:
    Investors are informed that after verification of the documents submitted and in case of change in signature / non-availability of signature / inability to sign due to old age or health problem / difference in name / requirements related to enhanced due diligence, additional documents will be called for, viz. Affidavit, Government Gazette, proof of identity / address, PAN and bank details, and such other additional procedures/documents, as applicable will be required to be submitted along with Form ISR-2.
    Investors are advised to submit an attested copy of any one of the following documents in case of Mismatch in Name on PAN Card vis a vis Share Certificate / Name Deletion Form-
       • Valid Passport.
       • Legally recognised Marriage Certificate.
       • Gazette notification regarding Change in Name.
       • Aadhaar Card.
    
    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026
    
    Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.
    

    For securities held in electronic form, please contact your Depository Participant.

  • I am the registered nominee in respect of securities where the sole holder / all holders is/are deceased. What is the procedure for transmission of securities?

    For securities held in physical form, please submit the following:-
    

    1. Transmission Request ( Form ISR-5 ] , duly signed by all the Nominee(s) as per SEBI circular dated 18th May, 2022.
    2. Original death certificate OR copy of death certificate attested by the nominee subject to verification with the original OR copy of death certificate duly attested by a Notary Public or by a Gazetted Officer.
    3. Original security certificate(s).
    4. Self-attested copy of PAN Card of nominee(s), issued by the Income Tax Department.
       
    5. Original cancelled cheque leaf which is issued in the name of first Nominee OR latest copy of the Bank Statement/Passbook with details of Bank Name, Branch, Account Number and IFSC, of the first nominee, duly attested by the Bank Manager.
    6. Duly completed Form ISR-1, Form ISR-2, Form SH-13 /, Form ISR-3 to opt-out (optional),
    7. Client Master List (CML) of the Demat Account of the Nominee(s), if the Nominee(s) have a demat account, provided by the Depository Participant, in order of the names as per the Form ISR-5
    8. Copy of Birth Certificate (in case nominee is a minor).
    9. KYC of the Guardian (for nominee being a minor or of unsound mind).

    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026

    Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026. , the LOC shall be discontinued w.e.f. 02-04-2026.

    For securities held in electronic form, please contact your Depository Participant.

  • I am the legal heir / executor in respect of securities where the sole / all holder(s) is / are deceased, and nomination is not registered with the Company. What is the procedure for transmission of securities?

    -For securities held in physical form and in the sole / joint name of deceased holder(s), without nomination, please submit the following:-
    

    1. Transmission Request : ( Form ISR-5 ] duly signed by legal heir(s)/claimants.
    2. Original death certificate OR copy of death certificate attested by the legal heir(s)/claimant(s) subject to verification with the original (only in case of in person verification) OR copy of death certificate duly attested by a Notary Public or by a Gazetted Officer.
    3. Self-attested copy of PAN Card of the legal heir(s)/claimant(s), issued by the Income Tax Department.
    4. Original security certificate(s).
    5. KYC Documents.
    6. Original cancelled cheque leaf which is issued in the name of first legal heir/claimant or latest copy of the Bank Statement/Passbook with details of Bank Name, Branch, Account Number and IFSC, of the first legal heir/claimant, duly attested by the Bank Manager.
    7. Nomination Form SH-13 or Declaration for opting out of Nomination as per Form ISR-3 (optional) signed by all the Legal heir(s) / Claimant(s).
    8. Client Master List (CML) of the Demat Account of the Legal Heirs(s) / claimant(s), if the applicants of the transmission request form have a demat account, provided by the Depository Participant, in order of the names as per the ( Form ISR-5 ] .
    9. Affidavit (Annexure-17) : as per SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026. dated February 06,2026, A Notarized Affidavit from ALL legal heir(s) / claimant(s) made on non-judicial stamp paper of appropriate value in the prescribed format, to the effect of identification and claim of legal ownership to the securities.
       
       However, In case the legal heir(s)/claimant(s) are named in any of the documents for transmission of securities, such as Succession Certificate or Probate of Will or Will(Section 213 as per Indian Succession Act repealed as per gazette dated 21.12.2025) or Will or Letters of Administration or Legal Heirship Certificate (or its equivalent certificate), an Affidavit from such legal heir(s)/claimant(s) alone shall be sufficient).
       
       Separate Affidavits are to be executed by the legal heir(s) / claimant(s)
       
       

       For securities whose value exceeds Rupees Five Lakhs(#) additional documents as stated in point 10 are to be provided:

       
       # The value shall be ascertained on the basis of the closing price at any one of the recognized Stock Exchanges a day prior to the date of submission.
    10. Copy of any of the following requisite documents for transmission as may be applicable, duly attested by the legal heir(s)/claimant(s) subject to verification with the original or duly attested by a notary public or by a gazetted officer:
        a. Succession Certificate OR
        b. Probate of Will (Section 213 as per Indian Succession Act repealed as per gazette dated 21.12.2025) OR
        c. Will, along with a notarised indemnity bond from the legal heir(s)/claimant(s) to whom the securities are to be transmitted, as per format specified and provided in  Annexure 18  OR
        d. Letters of Administration OR
        e. Court Decree OR
        f. Legal Heirship Certificate (or its equivalent certificate) issued by a competent Government Authority to be accompanied with;
        
        Notarized Indemnity Bond made on non-judicial Stamp Paper of appropriate value in the prescribed format, indemnifying the Listed entity /Share Transfer Agent. Bond of Indemnity is to be executed jointly by all the legal heir(s) including the claimant(s) as per the format provided in  Annexure 18 and
        
        No Objection from all the Non-Claimants (remaining legal heirs), stating that they have relinquished their rights to claim for transmission of securities, duly attested by notary public or by a Gazetted Officer as per the format specified and provided in  Annexure 19
    11. Where value of securities does not exceed Rupees Five lakhs(#) per listed entity as on date of submission of application for transmission and the documents as mentioned in point 10 above are not available, the legal heir(s)/claimant(s) may submit the following documents:
        a. No Objection Certificate made on non-judicial Stamp Paper of appropriate value in the prescribed format, and is to be executed jointly by all legal heir(s) stating that they do not object to such transmission in the format provided in  Annexure 19 OR Copy of Family settlement deed executed by all the legal heir(s), duly attested by a Notary Public or by Gazetted Office; and
        b. Notarized Indemnity Bond made on non-judicial Stamp Paper of appropriate value in the prescribed format, indemnifying the Listed entity /Share Transfer Agent. Bond of Indemnity is to be executed jointly by all the legal heir(s) including the claimant(s) as per the format provided in  Annexure 18 as per SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., .
        
        

    IMPORTANT POINTS:

    1. Documents as mentioned in item no 1 to 9 are mandatory for Transmission of securities irrespective of the value of securities, whereas item no 10 or 11 as applicable with the value of securities.
    2. Legal Heir(s) / Claimant(s) shall submit Affidavit & Indemnity Bond in Non-Judicial Stamp Paper (NJS) of appropriate value. You may use E-Stamping facility or Franking of Documents, if the facility is available in your location.
    3. As per SEBI Circular dated 03.11.2021 and as per SEBI Master Circular dated 06.02.2026, Single affidavit can be accepted if the claimants are residing at the same address shall be executed on non-judicial stamp paper of appropriate value as prescribed by the stamp act of the state where the claimant resides.
    4. For securities standing in joint names and where all the holders are deceased, legal documents (viz. Succession Certificate or Probate of Will (Section 213 as per Indian Succession Act repealed as per gazette dated 21.12.2025) or Will or Letters of Administration or Court Decree or Legal Heirship Certificate) for the holder, who is deceased last, is required to be submitted.
    5. Attestation by Notary Public / Gazetted Officer should mention their name, full address, registration number and affix their seal, Notarial Fee stamps, as applicable.
       
       Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026
       Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.
       

       For securities held in electronic form, please contact your Depository Participant.

• IV. On Transposition
  • Can I interchange the order of names for my holdings?

    Yes, you can interchange the order of names for full holding. For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, please submit the following:-

    1. Application Form for Transposition duly completed and signed by ALL the holders as per the specimen signatures recorded with the Company. This form can be downloaded from our website.

    2. Original certificates for the securities.

    3. Self-attested copies of the PAN Cards of all the holders.

    4. Original cancelled cheque of the first holder as per the transposed order.

    5. Duly completed Form ISR-1,Form SH-13 / Form ISR-3 and { Form ISR-4 ].

    In case you wish to interchange the order of the names for the purpose of dematerialising your securities, the form OA (available with your depository participant) may be duly completed in the desired order of names and submitted to them with the Dematerialisation Request Form and the certificates.

    Important points to be noted:
    

    Investors are informed that after verification of the documents submitted and in case of change in signature / non-availability of signature / inability to sign due to old age or health problem / difference in name / requirements related to enhanced due diligence, additional documents will be called for, viz. Affidavit, Government Gazette, proof of identity / address, PAN and bank details, and such other additional procedures/documents, as applicable will be required to be submitted along with Form ISR-2.

    Investors are advised to submit an attested copy of any one of the following documents in case of Mismatch in Name on PAN Card vis a vis Share Certificate / Transposition Form-

    • Valid Passport.
    • Legally recognised Marriage Certificate.
    • Gazette notification regarding Change in Name.
    • Aadhaar Card.

    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026

    Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.

    For securities held in electronic form, please contact your depository participant.

• V. On Nomination
  • Can I avail of the nomination facility?

    Yes, you can. For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, you may nominate person(s) by completing Form No.SH-13 and registering the same with us. Kindly download Form SH-13

    Important points to be noted

    Investors are informed that after verification of the documents submitted and in case of any differences observed, additional procedures / documents, may be further called as part of KYC.

    For securities held in electronic form, please contact your Depository Participant

  • If I do not want to avail nomination facility, what should I do?

    For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, you may complete Form ISR-3 to opt-out (optional) for opting out of nomination and registering the same with us. Kindly download Form ISR-3 to opt-out (optional)

    
    Important points to be noted
    

    Investors are informed that after verification of the documents submitted and in case of any differences observed, additional procedures / documents, may be further called as part of KYC.

    For securities held in electronic form, please contact your Depository Participant.

  • Can I cancel or nominate someone else in place of existing nominee?

    Yes, you can. For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, you may vary or cancel the nomination and nominate new person(s) in place of the existing nominee(s) by completing Form No. SH-14 and registering the same with us. Kindly download Form SH-14

    
    Important points to be noted
    

    Investors are informed that after verification of the documents submitted and in case of any differences observed, additional procedures / documents, may be further called as part of KYC.

    
    For securities held in electronic form, please contact your Depository Participant.
• VI. On Amalgamation / Consolidation
  • I have multiple folios, can I amalgamate the accounts?

    Yes, you can. For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folios, if you have more than one folio registered with same address and identical names which are in the same order, please submit the following:-

    1. Application Form for Amalgamation duly completed and signed by ALL the holders as per the specimen signature(s) recorded with the Company. This form can be downloaded from our website.

    2. Original certificates pertaining to all the folios stating the ,Folio into which the holding is to be amalgamated.

    3. Self-attested copy of the PAN Card of the holder(s).
    
    Please send us the original certificates, provided they are under the same folio, along with request letter duly completed Form ISR-4 for Amalgamation

    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026

    Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.

    For securities held in electronic form, please contact your depository participant.

  • I have certificates in various denominations, can I have them consolidated into a Single certificate?

    Yes, you can. For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.
    Please send us the original certificates, provided they are under the same folio, along with a request letter,duly completed Form ISR-4 for Consolidation. If they are not under the same folio, but have the same order of names, please follow the procedure mentioned for amalgamation of the accounts to facilitate consolidation into a single certificate.

    
    Important point to be noted
    

    In Investors are informed that after verification of the documents submitted and in case of change in signature / non-availability of signature / inability to sign due to old age or health problem / difference in name / requirements related to enhanced due diligence, additional documents will be called for, viz. Affidavit, Government Gazette, proof of identity / address, PAN and bank details, and such other additional procedures / documents, as applicable.

    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026

    Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.

• VII. On Change of Specimen Signature
  • Over a period of time, my signature has changed, what should I do to register my new signature in your records?

    For securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    Please note that SEBI vide SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026, for securities held in physical form, please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    To register your new signature for securities held in physical form, Form ISR-2 is required to be completed and forwarded to us along with original cancelled cheque leaf bearing the name of the first holder.

    Along with KYC formats, requirement of supporting documents as listed below should be included:

    Original cancelled cheque bearing the name(s) of all holders. In case the bank account is different for joint holders, separate Form ISR-2, along with cancelled cheque will be required.

    To register your new signature for securities held in physical form, Form ISR-2, is required to be completed and forwarded to us along with original cancelled cheque leaf bearing the name of the first holder.

    
    Important points to be noted
    

    Investors are informed that after verification of the documents submitted and in case of any differences observed, additional procedures / documents, may be further called as part of KYC.

    For securities held in electronic form, please contact your Depository Participant.
• VIII. On Change of Address
  • How do I record a change in my address?

    Please note that SEBI vide its Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026,for securities held in physical form, please ensure that your folio is KYC compliant.

    For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, please submit the following:

    A written request for change in address in Form ISR-1, duly signed by the first holder as per the specimen signature recorded with the Company along with supporting documents as mentioned below-

    Self attested copy of any 1 of the following documents issued by a Government authority:for both old and new address:

    1. Client Master List (CML) of your demat account, provided by the Depository Participant
       
    2. Valid Passport/Registered Lease or Sale Agreement of Residence/Driving License/Flat Maintenance Bill*
       
    3. Utility bills like telephone bill (only landline), electricity bill or gas bill (not more than 3 months old)
       
    4. Identity Card with photo/document with address, issued by Central/State Government and its Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions
       
    5. For FII/subaccount, Power of Attorney given by FII/sub account to the Custodians (which are duly notarized and/or apostilled or consularized) that gives the registered address
       
    6. Proof of address in the name of the spouse*

    * Kindly provide additional self-attested copy of Identity Proof of the holder/claimant.Refer- Annexure-13

    
    Important points to be noted
    

    The identity and address proof should be legible and in the name of the first registered account holder.
    Investors are informed that after verification of the documents submitted and in case of any differences observed, additional procedures / documents, may be further called as part of KYC.

    For securities held in electronic form, please contact your depository participant.
• IX. On Loss of Securities
  • What should I do, if my security certificates are lost / misplaced?

    For folio(s) which are not KYC Compliant, registered securities holder(s) should ensure to do the KYC Compliance first, by filling up Form ISR-1, Form ISR-2, Form SH-13 / , Form ISR-3 to opt-out (optional), as per SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026

    For KYC compliant folio(s) held in physical form, kindly submit the following:-
    
    1. Investor Service Request-[Form ISR-4] As per SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026, and SEBI Gazette dated 24.12.2025. SEBI has mandated that all listed companies to issue securities in demat mode only. In this regard, you shall comply with the request for issue of Duplicate Securities Certificates as per the details mentioned in [Form ISR-4] which shall be duly completed and signed by all the registered holder(s) as per the specimen signature(s) recorded with the Company.
    2. The security holder shall submit Affidavit – cum - Indemnity Bond as per Annexure-A on a non-judicial stamp paper of appropriate value as prescribed by the Stamp Act of the state where the claimant resides.
       The value of the non-judicial stamp paper shall be reckoned as higher of the amount as prescribed. for an affidavit and an indemnity individually.
    3. For securities having value up to Rs. Ten Thousand, as on the date of submission of application, the security holder shall submit an undertaking as per format specified at Annexure-A on a plain paper without notarisation.
       
       Where value of securities Does Not Exceed Rupees Ten lakhs(#) per listed entity as on the date of submission of application for Issue of Duplicate Securities, the registered holder(s) shall comply with item no 1 to 3 as stated above:
       
       #. The value shall be ascertained on the basis of closing price at any one of the recognized Stock Exchanges a day prior to the date of submission in the application.
       
       Where value of securities Exceeds Rupees Ten Lakhs(#) per listed entity as on the date of submission of application for Issue of Duplicate Securities additional documents as stated in point no 4 and 5 are required.
       
       As per Para 24.1.4 of SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026,and SEBI Circular HO/38/11/11(3)2025-MIRSD-POD/I/1101/2025 dated 24.12.2025 for securities having more than Rs. Ten Lakhs listed company shall issue an advertisement regarding loss of securities in a widely circulated newspaper in the region where its registered office is situated, on a weekly basis.
       
       The timeline for processing of the service request for issuance of duplicate security certificates shall commence from the date of submission of complete documentation by the investor or issuance of newspaper publication by the listed company, whichever is later.
    
    The listed company may charge a minimal fee from the investor towards such advertisement.”
    4. Original newspaper clippings, where loss of securities has been published in a widely circulated newspaper.
    5. As per Para 24.1.3, of SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026,Submission by the security holder a copy of F.I.R / e-F.I.R /Acknowledged Police Complaint, Court injunction order/copy of plaint (where the suit filed has been accepted by the Court and Suit No. has been given), necessarily having details of the securities, folio number, distinctive number range and certificate numbers. An overseas securities holder instead of submitting F.I.R / e-F.I.R /Acknowledged Police Complaint, shall be permitted to provide self-declaration of the security certificates lost/ misplaced/stolen, which shall be duly notarised / apostilled / attested by the Indian Consulate / Embassy in their country of residence, along with self-attested copies of valid passport and overseas address proof.
    
    

    Click here to download the Draft of Advertisement

    Important points to be noted:
    1. Documents as mentioned above are mandatory for Issue of Duplicate Securities irrespective of the value of securities.
    2. Registered Holder(s) shall submit Affidavit cum Indemnity Bond on Non Judicial Stamp Paper (NJS) of appropriate value. You may use E-Stamping facility or Franking of Documents, if the facility is available in your location.
    3. The affidavit -cum-Indemnity Bond shall be executed on non – judicial stamp paper of appropriate value as prescribed by the Stamp Act of the state where the claimant resides.
    4. Attestation by Notary Public should mention their Book Number, Serial number, full address, registration number and affix their seal, Notarial Fee stamps, as applicable.
    5. Client Master List (CML) If the Registered Holder(s) have a Demat Account as per the name(s) as provided in [Form ISR-4], you are requested to provide a self-attested copy of CML.
    6. Investors are informed that after verification of the documents submitted and in case of change in signature / non-availability of signature / inability to sign due to old age or health problem / difference in name / requirements related to enhanced due diligence, additional documents will be called for, viz. Affidavit, Government Gazette, proof of identity / address, PAN, bank details, and such other additional procedures/documents, as applicable will be required to be submitted along with Form ISR-2.
    7. Attestation by Notary Public / Gazetted Officer should mention their name, full address, registration number and affix their seal, Notarial Fee stamps, as applicable.
    8. Nomination Form SH-13 or Declaration for opting out of Nomination as per Form ISR-3 to opt-out (optional) signed by all the Registered Holder(s) as required by [Form ISR-4] If you do not know the distinctive number(s) of the lost certificate(s) please provide folio number and the distinctive number(s) of the certificates in your possession, to enable us to verify and advise details of the lost securities.
    
    

    In case you trace the certificate(s) which had been reported lost, please inform us immediately vide a letter signed by the holders as per their specimen signatures registered with the Company so as to avoid any complexity/delay in future transactions. Please also forward original / notarized acknowledged copy of Withdrawal of Police Complaint with respect to the securities traced.

    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026

    Post processing of the request, a Letter of Confirmation shall be issued to facilitate submission of the same with the Depository Participant for dematerialization. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.

• X. On Bank Details / Electronic Remittance
  • Do I have to register my bank details with the Company?

    Yes. Please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For securities held in physical form where the folio is KYC compliant, please submit the following to enable updation of change in bank details :-

    1. Form ISR-1 duly completed and signed by all the holders as per the specimen signature recorded with us furnishing the bank account details

    2. Original cancelled cheque leaf bearing the name of the first holder

    
    OR
    

    Bank attested legible copy of the first page of the Bank Passbook / Bank Statement bearing the names of the accountholders, address, same bank account number and type as on the cheque leaf and the full address of the Bank branch and, Bank attested legible copy of the last page of the Bank Passbook / Bank Statement showing the latest transaction which is not more than 3 months old.

    The attestation of the Bank passbook / statement should be by the Bank Manager under his name, employee code, designation, full address and official stamp of the Bank and date of attestation.

    For securities held in electronic form, the bank details have to be registered with your depository participant.
• XI. On Tax Deduction
  • I am not a taxpayer, am I required to file a declaration for non-deduction of tax at source for my dividend / interest amount?

    As per the Finance Act 2020 and Finance Act 2025 as per Budget Amendments w.e.f 01st April, 2025 applicable under Section 194 of the Income-Tax Act, 1961 and amendments thereto tax will be deducted at source, as follows-

    FOR RESIDENT INDIVIDUALS: at the rate of 10%, if the amount due exceeds Rs.10,000.00 (the threshold limit).

    In case a resident individual is not a tax-payer/not liable for deduction of tax at source, a declaration in Form-121 for claiming tax exemption from dividend or interest paid on debentures is required to be submitted to MUFG Intime. For a resident individual who is of the age of 60 years or more, this declaration is to be made in Form-121.

    FOR NON-RESIDENTS: (including Companies other than domestic Companies) at the rate of 20%. To avail TDS benefit under Double Taxation Avoidance Agreement, Non Resident investors to submit,
    - Tax Residency Certificate (TRC) issued by the Tax / Government authority of the country in which the Non-Resident is a resident of.
    - Form 10F containing therein information to be provided under sub-section (5) of section 90 or sub-section (5) of section 90A of the Income-tax Act, 1961, if not so covered in TRC.

    
    Important points to be noted
    

    Form-121, as applicable, must be submitted either in hard copy or scanned copy of the same should be forwarded to the designated email ids as conveyed by the respective Companies in the tax communications sent to the shareholders. .

    Self-attested copy of valid PAN Card of the declarant must be sent along with the tax exemption form in Form-121 as applicable. Declaration shall be invalid if PAN is not recorded for the folio/demat account.

    In case PAN is not available, tax deducted at source will be at higher rate.

    Name of the Company and Folio No. / DP id Client id must be provided in the Form15G/15H.

    The duly completed forms may please be sent by the 1st of April every year to avoid missing out on book closure/record dates.

    Forms15H/15G are valid for only one financial year and fresh declaration has to be submitted every year.

  • How do I obtain a duplicate Tax Deduction certificate?

    Please write, giving:-
    Details of the Tax Deduction Certificate that you require.
    Name of the Company in which you hold the securities.
    Your full name and address.
    Your Folio No. / DP id Client id.
    Payment date(s) and financial year.
    For any queries not covered herein, please refer to us for clarification, quoting your Folio No. / DP id Client id.

• XII. On transfer of unclaimed / unpaid amounts and shares to the General Revenue Account / Investor Education Protection Fund (IEPF) of the Central Government
  • When is unclaimed / unpaid dividend / interest amount transferred to the General Revenue Account / Investor Education Protection Fund of the Central Government?

    As per Section 205(A) of the Companies Act, all unclaimed and unpaid dividend maintained in the separate dividend account of the Company was required to be transferred to the General Revenue Account of the Central Government after the prescribed period of approximately 3 years. Any claim post transfer to the Central Government should be made to the Registrar of Companies in the prescribed form.

    However as per the Amendment vide the Companies (Amendment) Ordinance, 1998, Section 205 (A) of the Companies Act 1956, this clause has been amended with effect from 31st October, 1998. Accordingly, all unclaimed Dividend / Interest / Principal / Maturity amounts on Deposits/ Debentures after expiry of 7 years from the date they were due for payment shall be transferred to Investor Education and Protection Fund. ("THE FUND").

  • When are shares transferred to the Investor Education Protection Fund of the Central Government?

    As per provisions of the Companies Act, 2013 and Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Rules, 2016, it is prescribed that all shares shall be transferred to IEPF in respect of which unpaid or unclaimed dividend is transferred as provided under Section 124 (5) and 124 (6) of the Companies Act, 2013 and rules prescribed therein.

    Further, please note that the Ministry of Corporate Affairs, Government of India has notified the Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and Refund) Second Amendment Rules, 2017 (IEPF Rules). According to the said IEPF Rules, Companies are required to transfer such shares for which dividend has not been claimed for 7 consecutive years, to the demat account of IEPF Authority.

    In terms of the provision of Companies Act, 2013 and IEPF Rules, the Company has transferred such shares by cancelling the original share certificate registered in the names of the shareholders and issuing duplicate share certificate in lieu of the original share certificate and transmitting the same to the demat account of IEPF Authority. Thereafter, the original share certificate would automatically stand cancelled and deemed non-negotiable or not tradeable and there would be no holding under the registered Folio of the holder. Please note that no claim shall lie against the Company in respect of unclaimed dividend amount and shares transferred to IEPF pursuant to the IEPF Rules.

  • How do I claim unclaimed / unpaid amounts and shares that are transferred to IEPF?

    In terms of Section 124 (6) of the Companies Act, 2013 and Rule 7 of the IEPF Rules, you may claim both the unclaimed / unpaid amounts and the shares from IEPF Authority

    You may submit the required documents as mentioned on the IEPF website to the Nodal Officer of the Company(retain the copies of the same with you) along with the original share certificate(s) for claiming the shares / dividends from the IEPF Authority. On verification of the documents, if the same are found complete in all respects, the Nodal Officer of the Company will issue an Entitlement Letter.

    Indemnity Bond (IEPF) with mandatory supporting documents:

    Self-attested copy of Aadhaar Card/ Valid Passport as proof of address of the claimant as well as of joint holder(s) (if any). In case of NRO/NRE self - attested copy of valid Passport/OCI/PIO Card/Driving license/latest Utility bill.

    Self-attested copy PAN Card of the claimant as well as of joint holders (if any).

    Original Cancelled cheque leaf with names of all the claimant(s) printed on it. In case, cheque leaf does not have name printed on it, then self - attested copy of passbook is also required to be submitted. In case the cheque leaf of 1st claimant is provided in joint holding case, then NOC from remaining claimant(s) for transferring of amount in the bank account of 1st claimant.

    Self-attested copy of Client Master List (CML) of Demat A/c of the claimant. The names and order of names in the CML should be the same as per the names registered for the folio/demat account.

    Address mentioned in the CML and any of the documents mentioned in (I) above should be the same.

    Bank account no, IFSC and MICR code mentioned in the CML and on the cancelled cheque leaf submitted should be the same.

    Self-attested copy of Transaction statement reflecting the debit of shares from demat account to IEPF A/c for claim w.r.t. demat account.

    Original share certificate(s) for claim w.r.t. shares transferred from physical account.

    You may, thereafter, lodge the Claim with the IEPF Authority by filing an application on MCA portal.
    The procedure is as follows:

    Login to the website of the MCA portal www.mca.gov.in under “MCA Services-Company e-filing – IEPF” tab. Read the particulars and ensure details are filled appropriately, including Email id and Phone number before lodging the claim online.

    Scan and retain scanned copies of documents to be uploaded while generating the claim including the entitlement letter.

    Enter your own details including Email ID and Phone number for IEPF form Claim (should be generated with your details and not of the 3rd party).

    Fill in complete details in the form IEFP-5 on the IEPF Portal to avoid rejection.

    Once SRN and form IEPF-5 (Claim form) are generated, forward the self-attested copy of SRN and form IEPF-5 duly signed by all applicants to registered office of the Company along with SRN to the Nodal officer at the registered office of the company.

    Kindly note that SRN and form IEPF-5 should reach Company within 15 days from date of generation of SRN else your claim will be liable to be rejected.

    The Rules and Application Form (Form IEPF-5), as prescribed by the MCA for claiming the shares / dividend are available on the website of MCA at www.iepf.gov.in.

    Please also note that

    1. No claim shall lie against the Company in respect of unclaimed dividend amount and shares transferred to IEPF Authority pursuant to the said Rules.

    2. Post transfer of securities to the IEPF Authority, all subsequent corporate benefits accruing on them shall also be credited in favour of the demat account of IEPF Authority and you can claim the benefits from them.

    Important points to be noted
    

    Investors are informed that after verification of the documents submitted and in case of change in signature / non-availability of signature / inability to sign due to old age or health problem / difference in name / requirements related to enhanced due diligence, additional documents will be called for, viz. Affidavit, Government Gazette, proof of identity / address, PAN and bank details, and such other additional procedures / documents, as applicable Annexure-12 .

    Investors are advised to submit an attested copy of any one of the following documents in case of mismatch in name on PAN Card, Aadhaar Card, supporting documents vis a vis Security Certificate, Company’s Record.

    • Valid Passport
    • Legally recognised Marriage Certificate
    • Gazette notification regarding Change in Name
    • Aadhaar Card
    • PAN Card
    • Driving License
  • How do I Register my Grievance at IEPF portal ?

    In order to streamline the grievance redressal system, a “Grievances Ticketing System” with upgraded features has been established for updating the investors in respect of the status of their claims/queries. Henceforth, all grievances/queries regarding status of the claims/dividends would be responded through “Grievances Ticketing System” only.

    Investors kindly note, as per the IEPF Circular, you are requested not to communicate on mail IDs iepf@mca.gov.in,iepf.grievances@mca.gov.in and seniorcitizen.iepfa@mca.gov.in since these ids have now been disabled/discontinued. You are requested to lodge your Grievances, by using the link -> https://www.mca.gov.in/mcafoportal/userComplaintDetails.do

    Click here to -> Download -Guide to Create Service Ticket.

• XIII. On claim of securities from Suspense Escrow Demat Account-SEDA
  • Which are the Service Requests where securities will be issued in dematerialised form only?

    SEBI vide its Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026, read with SEBI Circular SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/8 dated January 25, 2022 ("the Circular") has stated that listed Companies shall henceforth issue the securities in dematerialized form only while processing the following service requests:

    1. Issue of Duplicate Securities certificate.
    2. Claim from unclaimed suspense account.
    3. Renewal / Exchange of securities certificate.
    4. Endorsement.
    5. Subdivision /Splitting of Securities Certificate.
    6. Consolidation of Securities certificates / Folios.
    7. Transmission.
    8. Transposition.
    9. Claim from Suspense Escrow Demat Account/ Unclaimed Suspense Account.
    For claim from Unclaimed required documents are – ISR-4, CML, KYC documents &,
    
    For claim from SEDA Account required documents are – ISR-4, CML.
  • What is the process to get the securities in dematerialised form for the above mentioned Service Requests

    Security holder is required to submit Form ISR-4 duly filled and signed along with the documents / details specified therein and original certificates for all investor service requests stated above except for a) and b).

    Note: Effective 02-04-2026 the RTA shall not issue any further Letter of Confirmation “LOC”, and credit of shares shall be affected in the claimant/security holder beneficiary demat account only. For more Information refer to SEBI Circular dated 30-01-2026

    In case the securities holder/claimant is in possession of LOC issued prior to 01-04-2026 and fails to submit the demat request within 120 days from the date of issuance of letter of confirmation, RTA shall credit the securities to the Suspense Escrow Demat Account of the company. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026., the LOC shall be discontinued w.e.f. 02-04-2026.

    Click here to check the Forms and Procedures for Direct Credit of securities by respective depositories. (CDSL/NSDL)

  • What happens in case the Securities holder / Claimant fails to submit the demat request within 120 days from the date of issuance of Letter of Confirmation issued prior to 01-04-2026

    In case the securities holder/claimant is in possession of LOC issued prior to 01-04-2026 and fails to submit the demat request within 120 days from the date of issuance of letter of confirmation, RTA shall credit the securities to the Suspense Escrow Demat Account of the company.
    This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 the LOC shall be discontinued w.e.f 02-04-2026.

  • What documents are required to be submitted for claiming securities from Suspense Escrow Demat Account -SEDA

    Securities which have been moved to Suspense Escrow Demat Account may be claimed by the securities holder / claimant on submission of below mentioned documents to RTA :
    

    • Request letter.
    • Original Letter of Confirmation “LOC”. This facility will be only available for all service request processed on or before 01-04-2026. Further in compliance with SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 the LOC shall be discontinued w.e.f 02-04-2026.
    • Duly filled in and signed Form ISR-4.
      
    • DP Certified Client Master List, the details mentioned in the CML should match with the details recorded with the RTA.

• XIV. On Old / time-barred instruments / unclaimed dividend / interest
  • I have an old warrant which I forgot to encash and is now time-barred? Can I still obtain the amount due to me?

    Yes, you can. Provided the amount is found to be outstanding and not transferred to the General Revenue Account of the Central Government or the Investor Education and Protection Fund (Refer XII for details)and the account is KYC compliant.

    In case your account is KYC compliant, you may send the outdated instrument to us, to facilitate remittance of the payment.

• XV. On Dematerialisation
  • How do I open an account with a Depository and will I be periodically informed about the movement in my electronic account?

    You may open an account with a depository participant (DP) of your choice. As an investor you will interact with National Securities Depository Limited (NSDL) or Central Depository Services Limited. (CDSL) through your Depository Participant.

    Your DP will update your account after each transaction and would periodically furnish you with a statement of holding. You may verify this with them at the time of opening your electronic account.

  • How do I convert my paper certificates into an electronic holding and will I continue to receive corporate benefits?

    To dematerialize your holding, you should first have an account with a DP of your choice. You may then hand over to your DP, the certificates along with the 'Dematerialization Request Form' (DRF). Only the securities registered in your name can be submitted for dematerialization. Your DP will then send the DRF and the certificates to us and an electronic request will also be sent through the NSDL/CDSL network reconfirming the same. We will verify the documents and if found in order, the dematerialization request will be confirmed to NSDL/CDSL who will in turn inform your DP. This process would take approximately 15-20 days.

    All the corporate benefits such as dividend, interest, bonus shares, rights shares will be issued by the Company to the beneficial owners i.e. the accountholders who hold the securities in electronic form. The dividend/interest amounts as and when declared / issued will be sent to you / your bankers directly. The entitlement of rights and bonus shares / debentures wherever applicable, will be credited to the beneficiaries’ accounts as per the investors' option and the terms of the issue.

  • How do I trade (buy / sell) in electronic form?

    You may buy and sell securities in electronic form through the depository by coordinating with your broker and your DP. Such transactions would be simpler and faster. Payments for such transactions would be made in the same way as is done for physical certificates. Securities purchased in electronic form are credited to your account with no formalities of filling transfer forms or applying to the Company for registration. All such transactions are exempt from stamp duty and accordingly no share transfer stamps are required to be affixed.

    Such transactions are not routed through the Company and the debit/credit takes place directly in the Depository System. However, corporate benefits would be paid by the Company to the person holding such securities on the Record date/Book closure date, as applicable.

• XVI. On Change of Name
  • How do I apply for change of name?

    Please ensure that your folio is KYC compliant. For more details on KYC compliance, please refer to point I above.

    For KYC compliant folio, please submit the following:

    i. For Individuals, consequent to marriage / divorce / attaining majority

    Legible copy of the documents mentioned below, in respect of each name change, duly attested by Notary Public / Bank Manager / First Class Magistrate. Attestation by Notary Public / First Class Magistrate should mention their name, full address, registration number and affix their seal, Notarial / Court Fee stamps, as applicable. Attestation by Bank Manager should bear the name, full address and official stamp of the bank. The name on the documents submitted should be the same as that on the securities.
    
    For Change of Name on Marriage - Legally recognized Marriage Certificate / Government Gazette or copy of valid passport showing husband name or publication of name change in official gazette and any document evidencing old name as per Annexure 12 of SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026.
    
    Divorce- Divorce Decree
    
    As per Annexure 12 – Following documents of proof of identity as per SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026. required to be submitted:
    

    A. Identity Proof: (Anyone).

    1. PAN Card with new name with photograph.
    2. Valid Passport.
    3. Voter ID.
    4. Driving License in Smart Card form, Book form or copy of digital form.
    5. Aadhar (UID).
    6. Identity card / document with applicant’s Photo, issued by any of the following: Central / State Government and its Departments, Statutory / Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions duly attested by their employer with date and organization stamp.
    
    
    B. Proof of Change of Name. (Anyone)
    1. Government Gazette Notification.
    2. Marriage- Legally recognized Marriage Certificate.
    3. Divorce-Divorce Decree.
    4. Attaining Majority-Birth Certificate / School Leaving Certificate
    5. Court Order.
    6. Original certificates for the securities.
    7. Application Form for Transmission duly completed and signed by the holder(s) whose signature(s) should be attested by his/their Bank Manager under his name, full address and official stamp of the bank. This form can be downloaded from our website.
    8. Self-attested copy of PAN Card of the holder(s).
    
    

    ii. For Corporates consequent to change in name of the Company

    As per Annexure 12 – Following documents of proof of identity as per SEBI -Master Circular HO/38/13/(4)2026-MIRSD-POD/I/4298/2026 dated February 06,2026. required to be submitted:
    

    For securities held in physical form, please submit the following:-
    
    1. Letter duly signed by the authorized signatory/trustee supported by the certified true copy of the documents mentioned below in respect of:
       
       Corporate Body- Fresh Certificate of Incorporation evidencing both the old name and new name along with Memorandum and Articles of Association. The Board Resolution signed by the Company Secretary/Directors on the letter head of the Company empowering the signatories to sign on behalf of the Company along with the specimen signatures of the Authorized Signatories.
       Trust-Certificate of Registration evidencing both the old name and new name along with the Trust Deed. Resolution signed by the Secretary/Trustee on the letter head of the Trust empowering the signatories to sign on behalf of the Trust along with the specimen signatures of the Authorized Signatories.
       Society- Certificate of Registration evidencing both the old name and new name along with their Bye Laws/ Rules & Regulations. The Resolution signed by the Secretary/ Trustee on the letter head of the Society empowering the signatories to sign on behalf of the Society along with the specimen signatures of the Authorized Signatories is also to be submitted.
       
    2. Original certificates for the securities.
    3. Application Form for Transmission duly completed and signed by the Authorized Signatories. This form can be downloaded from our website.
    4. Certified true copy of PAN Card of Corporate Body/ Trust/ Society.

    In case a change in address is to be noted, the request to this effect should be supported by the certified true copy of Form No.18 / INC 22 filed with the Registrar of Companies for change in the registered office address.

    Important points to be noted:
    

    Investors are informed that after verification of the documents submitted and in case of change in signature / non-availability of signature / inability to sign due to old age or health problem / difference in name / requirements related to enhanced due diligence, additional documents will be called for, viz. Affidavit, Government Gazette, proof of identity / address, PAN and bank details, and such other additional procedures/documents, as applicable.

    Investors are advised to submit an attested copy of any one of the following documents in case of Mismatch in Name on PAN Card vis a vis Security Certificate / Application Form for Transmission -

    • Valid Passport
    • Legally recognised Marriage Certificate
    • Gazette notification regarding Change in Name
    • Aadhaar Card
    
    

    For securities held in electronic form, please contact your depository participant.

• XVII. What is..
  • What is Name deletion / Transmission?

    The process of deleting a deceased person's name from the Company's records as well as from the certificates, in case of joint holders, is called name deletion. Transmission process is due to operation of law whereby securities are transmitted to different names, based on marriage certificate / divorce decree / Court Order etc.

  • What is Consolidation?

    The process by which a single certificate is issued in lieu of multiple share certificates of smaller denominations submitted by the holder is called Consolidation. The denomination of the single certificate issued will be the sum of the smaller denominations of the multiple certificates, provided they are under the same folio.

  • What is Amalgamation?

    The process by which the holder can merge the holdings of multiple folios (provided the names are identical and are in same order) into a single folio is called Amalgamation.

  • What is a Split?

    The process by which multiple certificates are issued in lieu of a single certificate is called Split. The sum of the denominations of the multiple certificates issued will be that of the single certificate.

  • What is a Sub-Division?

    When the face value of the share of a Company is split into smaller denominations, the share is said to be subdivided viz. a share of Rs.100/- each may be subdivided into 10 shares of Rs.10/- each.

  • What is a Merger?

    Whenever a Company buys another Company or companies or performs a deed whereby the shareholders of the acquired Company automatically become the shareholders of the parent company then such an activity is called a Merger.

  • What is Dematerialization?

    This is a process whereby the holdings held in physical form are converted to Electronic form.

• XVIII. SEBI FAQ Investor Service Requests processed by RTAs
  SEBI FAQ Investor Service Requests processed by RTAs and SEBI FAQs JANUARY 2026